Frequently asked questions

No. No person reads your messages, and nothing is rewritten. Software sets the pages, the same way for every book. The privacy policy says what we keep and for how long.

Our printer receives the finished pages, with the name and address for delivery. Payment goes through Stripe, and we never see your card number.

If a file's layout is new to us, we ask first. Only if you tick the box, the first 60 lines, with email addresses, links and phone numbers masked, go to Anthropic's model Claude, which works out the layout.

A book you make stays in your library, encrypted, so another copy or the next volume is one click. Delete This Book, on the book's page, removes its messages at once. A file you send for the free receipt is deleted an hour after you finish, unless you make the book.

Only when you give it to them. Only one of you needs to do this, and we never contact anyone else in the conversation. The parcel has no prices on the slip.

iMessage, WhatsApp, Discord, Instagram, Messenger, Signal, Telegram and email all work. Slack, Snapchat, LINE, Google Chat and Android text backups are read too.

For anything else, send it anyway. If a file is new to us, we add a reader for it.

For iMessage you need a computer, a Mac or a Windows PC, because iMessage keeps your conversations on your Apple devices. Telegram exports from its desktop app, and the Discord export is made on a computer too. WhatsApp, Instagram and Messenger can all be done from your phone.

The steps are in how to export an iMessage conversation and how to print a WhatsApp chat.

Back the iPhone up to a computer while it still turns on, and we read the conversation from the backup. If it has stopped turning on, an older backup on a Mac or a Windows PC works as well, and it holds the messages up to the day it was made. The same conversation is also on the other person's phone, and their export works as well as yours.

How to get messages off an old or broken iPhone has every step.

Yes. The words are printed exactly as sent, in order. An old or broken phone can often still be read from a backup on a computer, and the same conversation on your own phone works too. Only one person needs to make the book, and extra copies can go to family.

There is a page about these books, and a guide on how to save the messages first.

Yes. A groupchat prints the same way as a conversation between two people, with each person's name beside what they wrote. Only one person in it needs to make the book.

Under ten minutes of your time for most people. A WhatsApp export is a few taps, and Meta's download for Instagram or Messenger often arrives within the hour. iMessage on a Windows PC needs a phone backup first, which can take an hour.

How it works has the three steps.

Yes. You look through every page before anything prints, and you can change what you like, including taking messages out. Nothing prints until you approve it.

As long as it is. One book holds up to 780 pages, and a longer conversation carries on in a second volume. You see how many volumes yours makes before anything prints.

Want your photos beside your words? Choose the Anthology: it prints them large, each next to the moment it belongs to. The Unabridged is the full transcript, so it keeps to the words and marks where a photo or voice memo was sent.

The Anthology is a landscape hardcover, printed in colour, 48 pages long. You pick the moments that mattered, and each one is printed beside a photo of yours. It is $89 and includes the digital edition.

The digital edition is the whole book as a PDF and as an EPUB. It arrives the same day, so it is the one to choose when a gift is needed now. It is $15 by itself, and it is included with every printed book.

The Unabridged is $49 as a paperback and $85 as a hardcover. The Anthology is $89, and the digital edition is $15. US economy shipping is free. Those are the holiday prices, with code HOLIDAYS26, which is filled in for you at checkout. Without a code they are $59, $89, $99 and $20.

HOLIDAYS26. It gets you the holiday price on every edition (the paperback is $49 with it and $59 without), and it is filled in for you at checkout. The banner at the top of the page says when holiday pricing ends, and the holiday sale page has the details.

Yes. Buy now, make whenever. Your credits never expire. We email the steps for your app, and you send the chat when it suits you.

A gift card arrives by email, or you print it at home, the same day. They make the book from their own conversation and enter the code when they order. Gift cards never expire, and anything left on one stays for the next order.

Yes. Order the same book again from its page. The book stays in your library, so there is nothing to send again.

A printed book arrives about two weeks after you approve it. The digital edition arrives the same day.

A printed book takes about two weeks to arrive after you approve it, and that is an estimate. For a gift that has to be there on the day, the digital edition or a gift card is the sure thing. Both arrive the same day.

We ship within the US only for now. Economy shipping is free, and faster shipping is offered when you order.

It is a till receipt for your conversation, free to make and to post, with no card and no account. The reader totals things like who yapped the most, who gets left on read, the early bird and the night owl, and you tick which to show. No message is quoted.

We guarantee we can read your conversation, whatever app it's in. If we can't, you get all of your money back, no questions asked.

Write to hello@readreceipts.lol and a person answers. Live help is free, before you buy and after. Tell us where it stopped and we'll get you through it.