What If My Chat Can't Be Read?
Send it anyway. If a file is new to us, we add a reader for it. No matter what format your conversation is in, we guarantee we can get it printed, or your money back.
What if read receipts can't read my chat?
We add a reader for your file, and the guarantee covers the rest. "No matter what format your conversation is in, we guarantee we can get it printed, or your money back."
What if my app is not on your list?
For anything else, send it anyway. If a file is new to us, we add a reader for it. The site has its own steps for iMessage, WhatsApp, Instagram, Messenger, Discord and Telegram, and it also reads exports from Signal, Slack, Snapchat, LINE, KakaoTalk, Google Chat, Android text backups and email.
What if I can't export the conversation at all?
Screenshots work, and so do messages typed up or pasted. Up to 100 screenshots can be uploaded on the site, 20 at a time. For a longer conversation, a person on our team takes them by email and sets up your book with you, free. See printing texts from screenshots.
What if the upload fails or the pages look wrong?
Contact us and a person sorts it out. Free personalized tech support is always included, at no cost to you. You look through every page before anything prints, so a problem shows up before it is on paper. Contact us.
Is there anything you cannot read?
Yes, a phone that will not turn on and was never backed up to a computer cannot be read. We do not read iCloud, and we cannot bring back what a phone has removed. The same conversation is on the other person's phone, and their export works as well as yours.
Do I pay before I know it works?
Yes. You choose the book and pay first, and the guarantee covers you from there. No matter what format your conversation is in, we guarantee we can get it printed, or your money back.
Related Guides
- Can I Print Text Messages From Screenshots?Yes. Up to 100 on the site, more by email with a person, free.
- Can I Use The Other Person's Phone To Print Our Texts?Yes. Their export works as well as yours.
- How To Get Messages Off An Old Or Broken iPhoneWhat a computer backup can recover, and where it stops.
- Frequently Asked QuestionsPrivacy, apps, prices and delivery.
If You Want It As A Book
read receipts would sooner write a new reader for your file than turn you away. Send what you have. Or start with the free receipt.